FAQ's

You can book an appointment online by clicking on the 'Book Online' menu at the top of the webpage. Services are split into: Dog Grooming, Cat Grooming, Teeth Cleaning & Nail Clipping and Puppy Grooms. 

Appointment lengths are detailed on the booking system when you select your service. The appointment may take longer if your dog is matted. You will be notified 30 minutes before your pet is ready for pickup.

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Click here to see the steps to view, reschedule or cancel your booking. If you are struggling with this, please contact us and we'll be happy to assist.

Unfortunately, you can't wait with your pet throughout their appointment. On occasion, I will ask clients to stay, this is usually for cat grooming appointments. 

You can find out more about our services by clicking on the 'Services' menu at the top of the webpage. 

If you can't find the answer, please contact us via email, phone or chat; we will be happy to help.

If your dog is aggressive please let us know on arrival as this may affect our approach and length of grooming time. A muzzle may be used as a last resort within the groom however, we will notify you if there are any problems throughout the groom and ensure your dogs welfare is at the forefront with all grooming decisions.  

To ensure we don't have last-minute cancellations and that everyone can get an appointment to suit them, a deposit which counts towards the total cost of your appointment is taken at the time of booking. 

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More information on our cancellation policy can be found on our T & C's page.

There is free parking right outside the salon however, if this is full I advise parking on Church Street. The salon address is 6 Town Gate, Guiseley, Leeds, LS20 9JA

We advise that you leave a gap of at least one hour between when your dog or cat was last fed and their groom. Grooming can be quite exciting and stimulating which can lead to vomiting if they have eaten very soon to their appointment.